United CEO Oscar Munoz says employee was more concerned with plane’s schedule than passenger’s heart attack

United CEO Oscar Munoz says the airline is ramping up its efforts to improve customer service — but in doing so, he revealed just how backwards the company’s priorities used to be.

from FOX News http://www.foxnews.com/travel/2018/06/19/united-ceo-oscar-munoz-says-employee-was-more-concerned-with-plane-s-schedule-than-passenger-s-heart-attack.html