Sunday, September 24, 2017

Hotel refuses to rent rooms to Pakistan International Airlines' crew

This is just the most recent in a long line of controversial events surrounding PIA.

from FOX News http://www.foxnews.com/travel/2017/09/24/hotel-refuses-to-rent-rooms-to-pakistan-international-airlines-crew.html

Saturday, September 23, 2017

U.S. airlines net $1.2 billion in checked bag fees, break revenue records

One Senator described these sky-high sums as "outrageous".

from FOX News http://www.foxnews.com/travel/2017/09/23/u-s-airlines-net-1-2-billion-in-checked-bag-fees-break-revenue-records.html

German plane hijacked to Somalia in 1977 brought back home

A Lufthansa passenger jet that was hijacked to Somalia 40 years ago at the height of a far-left militant group's campaign against West German authorities has returned home.

from FOX News http://www.foxnews.com/travel/2017/09/23/german-plane-hijacked-to-somalia-in-1977-brought-back-home.html

Friday, September 22, 2017

Best and worst airports in US according to new J.D. Power survey

Despite increased airport crowds, overall customer satisfaction is higher than ever

from FOX News http://www.foxnews.com/travel/2017/09/22/best-and-worst-airports-in-us-according-to-new-j-d-power-survey.html

Best and worst airports in U.S. according to new J.D. Power survey

Despite increased airport crowds, overall customer satisfaction is higher than ever

from FOX News http://www.foxnews.com/travel/2017/09/22/best-and-worst-airports-in-u-s-according-to-new-j-d-power-survey.html

Thursday, September 21, 2017

Delta’s basic economy service was nothing like I expected

The next time you search for a cheap flight online, there’s a good chance you’ll find an option for “basic economy” tickets from major airlines Delta, American and United.

These no-frills fares are priced to compete with mid-priced and low-cost carriers, but there are many strings attached.

RELATED: Basic economy fares: Are the savings worth the hassle?

Things to know about Delta’s basic economy

I’ve written about the different basic economy fare restrictions in the past, so I had a pretty good idea about what to expect when I booked a round-trip flight on Delta.

Here are some of the basic economy restrictions that Delta lists on its website:

  • No seat assignment until after check-in or at the gate
  • Families may not be seated together
  • No same-day changes or ticket refunds
  • Board in the last zone
  • No paid or complimentary upgrades or preferred seats

Given those restrictions, I was prepared to board last, fight for overhead bin space and then make my way to a middle seat in the back of the aircraft.

That didn’t happen…

Two things surprised me. First, I was able to select a seat on Delta’s website when I checked in for my Atlanta to Los Angeles flight. I was initially assigned a middle seat, but I moved myself to an aisle — at no extra charge.

Also, because I have a Delta SkyMiles credit card from American Express, I received Zone 1 boarding.

Since I had such low expectations for my basic economy flight, the combination of these two factors made boarding the flight — and the flight itself — a lot more enjoyable.

Was I just lucky? Perhaps, but I also noticed something that may help others who buy a basic economy ticket.

Both of my flights were full, so the gate agents anticipated a shortage of overhead bin space. I saw other passengers move up to Zone 1 simply by checking their carry-on bags free of charge.

Of course, there’s no guarantee that this will happen on your flight, but at least you know it’s a possibility.

Clark’s take on basic economy fares

Money expert Clark Howard doesn’t like basic economy one bit. He said these low fares are offered to make the airlines appear more competitive in search engine results, but many people don’t realize the limitations before they book.

For example, this $98 flight is basic economy, but that’s not disclosed until you go to book through American’s website.

Bottom line: When you’re searching for flights on sites like Google.com/flights, just know that fares from Delta, American and United could be basic economy —and always read the fine print.

RELATED: Here are the pesky fees that are making those airline ticket prices sky-high



from clark.com http://clark.com/travel/delta-basic-economy-surprises/

Passengers upset after flight minutes from landing returns to departure airport

Passengers on a late night flight to Santa Fe, New Mexico, Tuesday were confused when the plane — just minutes from landing — instead returned to Dallas Fort Worth International Airport.

Passengers and those waiting at the airport for loved ones to arrive told KRQE that it was a clear calm night. After the flight’s captain told passengers they were returning to DFW but didn’t give a clear reason why — passenger Leighann Gagnon said other staff told her it was because there was no one in the control tower at Santa Fe’s Municipal Airport.

While the airport’s control tower is unstaffed from 9 p.m. to 7 a.m., flights can still land — and do so on a regular basis — KRQE reported.

Read More: What do airline passengers complain about the most?

American Airlines and airport staff clarified to KRQE that it was due to a technical malfunction at the National Weather Service — which could not provide a wind speed reading to the pilot. A wind speed reading is require by law in order to land, KRQE reported.

Passengers were miffed that American Airlines didn’t land in Albuquerque — but American officials said they don’t operate out of Sunport International Airport — so that’s why the flight returned to DFW.

Read More: America’s best and worst airlines according to flyers

When passengers arrived back at DFW at approximately 1 a.m. Wednesday, everything was closed and passengers were not offered a voucher for a hotel or a meal — KRQE reported. Passengers couldn’t access their luggage because airport staff were not available. American Airlines officials said since it was not at fault — it could not issue vouchers per company policy.

Passengers took off for Santa Fe at 7 a.m. Wednesday. This time — the flight landed successfully at Santa Fe’s Municipal Airport.



from clark.com http://clark.com/travel/passengers-upset-after-flight-minutes-from-landing-returns-to-departure-airport/